Frequently Asked Questions – Space9au

Get instant answers to questions about sign-up, deposits, withdrawals, bonuses, and VIP rewards — made simple for Space9au players.

Registration & Login

How do I register for a Space9au account?

To get started, head over to our Register Page and fill in your details. OTP verification is needed to start playing.

How do I log in?

Log in using your registered mobile number and password on the Login Page. Please note: for your security, only one device can be logged in at a time.

What if I forget my password?

No worries. Click “Forgot Password” on the login page and follow the prompts to reset it using OTP verification.

Deposit & Withdrawal

How do I deposit money?

Depositing is fast and flexible! Choose from Bank Transfer, Visa/MasterCard, or Cryptocurrency. Most deposits are processed within 1 minute.

Do I need KYC for credit card or crypto deposit?

Yes, for your first deposit via Visa/MasterCard or Crypto, KYC verification is required. Once completed, future deposits are automatic and instant.

How do I withdraw funds?

To withdraw, make sure your bank details are entered correctly. Go to the withdrawal section, enter the amount, and confirm the request. Most withdrawals are quick, though large amounts may require additional review.

Promotions & Bonuses

What is a deposit bonus?

A deposit bonus is extra credit added to your account based on a percentage of your deposit amount. It’s a great way to boost your bankroll!

Can I combine bonuses with deposit amount?

No, unfortunately bonuses like free credits, rebates, and commissions can’t be combined with other bonuses or deposit amounts.

VIP & Loyalty

What VIP bonus are available?

Space9au offers Vip Upgrade , Birthday Bonus and Loyalty Bonus . Your reward percentage and frequency depend on your VIP tier and the games you play.

Do Loyal customer recieve loyalty bonus?

Yes! Loyal members are eligible for daily check in reward, calculated based on days deposit continuous.

History

Where can I view my game or transaction history?

You can find all your deposit, withdrawal, and gameplay records on the

Live Chat Support

How do I contact Space9au support?

Need help? Our Live Chat is available 24/7. Just click the “Live Chat” button at the bottom of any page. You don’t need to log in—but logging in helps us assist you faster.